Privacy Policy

Last updated: April 17, 2025

Gowumuu ("we", "us", or "our") operates the website gowumuu.com and provides related online services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

Register for an account or create a profile
Submit forms, inquiries, or support requests
Participate in group sessions, workshops, or collaborative activities
Subscribe to communications or updates
Correspond with us by email, phone, or other means

This information may include your name, email address, phone number, billing information, and any other details you choose to share.

1.2 Information Collected Automatically

When you access our website or services, certain technical data is collected automatically, including:

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent, and navigation paths
Referring URLs and exit pages
Device identifiers and connection information

1.3 Information from Third Parties

We may receive information about you from third-party partners, payment processors, analytics providers, or publicly available sources, which we may combine with information we already hold.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our services
To process transactions and manage your account
To facilitate group sessions and collaborative features
To communicate with you about your account, updates, and service changes
To send promotional materials and service information, where you have consented
To analyse usage patterns and improve our website and services
To detect, prevent, and address technical issues, fraud, or security threats
To comply with applicable legal obligations

3. Legal Basis for Processing

We process your personal information on the following legal grounds:

Contract performance: Processing necessary to fulfil our service agreement with you
Legitimate interests: Processing that serves our reasonable business interests, provided these do not override your rights
Consent: Where you have given explicit consent for a specific purpose
Legal obligation: Processing required to comply with applicable laws and regulations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device that help us recognise you, remember your preferences, and understand how you interact with our site.

4.1 Types of Cookies We Use

Essential cookies: Necessary for the website to function correctly and cannot be disabled
Analytical cookies: Help us understand visitor behaviour and improve our services
Functional cookies: Remember your preferences and personalise your experience
Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness

You may control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our services.

5. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service providers: Trusted third parties who assist us in operating our website and delivering services, bound by confidentiality obligations
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Legal requirements: When required by law, court order, or governmental authority
Protection of rights: To protect the rights, property, or safety of Gowumuu, our users, or the public
With your consent: In any other circumstance where you have provided explicit consent

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, maintain our service relationship with you, and comply with our legal obligations. When information is no longer required, we securely delete or anonymise it.

The specific retention period depends on the type of information and the purpose for which it was collected. Account information is generally retained for the duration of your account and for a reasonable period thereafter.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain exceptions
Restriction: Request that we restrict the processing of your information in certain circumstances
Portability: Request transfer of your information to another service provider in a structured format
Objection: Object to processing based on legitimate interests or for direct marketing purposes
Withdrawal of consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Links and Services

Our website may contain links to third-party websites or integrate with external services. This Privacy Policy applies solely to information collected by Gowumuu. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a person under 16, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your location. Where such transfers occur, we take appropriate steps to ensure your information receives an adequate level of protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website.

Your continued use of our services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Gowumuu
Address: 16 Lower Newcastle, Galway, Ireland
Email: help@gowumuu.com
Phone: +353 1 201 5448
Website: gowumuu.com

We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.